ZendeskCustomer support & chat
Made in IEIntercom pricing in Europe (October 2026): plans & deals
Paid plans from US$39 a month. Free trial: 14-day free trial with full access to Help Desk and Fin AI. Paying yearly saves US$168 (Advanced).
G24.5 / 5 · 3,100 reviews · 0.77% five-starBEST CURRENT OFFER Official offer
Pay yearly and save US$168 (Advanced)
US$85 a month billed yearly instead of US$99 a month.
See Intercom plans- No code needed
- Applied when you choose yearly billing
- Official vendor checkout
Free trial14-day free trial with full access to Help Desk and Fin AI
Paid plans fromUS$39 a month
Data stored inEuropean Union (AWS Dublin, Ireland European Data Hosting)
Data protectionNative EU GDPR compliance, dedicated EU hosting, SOC 2 Type II, ISO 27001, zero training on tickets for Fin AI
CompanyDublin, Ireland (EU HQ) & San Francisco, USA
Intercom plans and prices
| Plan | Monthly (USD) | Yearly billing, per month (USD) | Includes |
|---|---|---|---|
| Essential | US$39 | US$29 | Shared team inbox, public help center, Fin AI agent add-on ($0.99/resolution), and basic ticketing |
| AdvancedYearly billing saves US$168 | US$99 | US$85 | Multiple team inboxes, round-robin ticket routing, SLA rules, workload management, and conversation tags |
| Expert | US$139 | US$119 | Real-time agent workload balancing, multilingual help center, custom security roles, HIPAA, and SAML SSO |
Prices in US dollars as listed on Intercom’s pricing page; VAT may be added at checkout. intercom.com · Checked 20 Oct 2026
What will you pay for Intercom?
2 seats, shared team inbox, public help center (Essential)30+ seats, custom security roles, HIPAA, SAML SSO (Expert)
Essential$39 / monthly
Shared team inbox, public help center, Fin AI agent add-on ($0.99/resolution), and basic ticketing
AdvancedCheapest$99 / monthly
Multiple team inboxes, round-robin ticket routing, SLA rules, workload management, and conversation tags
Expert$139 / monthly
Real-time agent workload balancing, multilingual help center, custom security roles, HIPAA, and SAML SSO
A look at Intercom
What you work with in Intercom.
Intercom · Zendesk · Freshdesk side by side
Figures from each vendor’s own pricing and privacy pages.
| Intercom | Zendesk |  Freshdesk | |
|---|---|---|---|
| Free plan | — | — | Free plan for up to 10 agents with email and social ticketing |
| Paid plans from | US$39 a month | US$59 a month | US$18 a month |
| Data stored in | European Union (AWS Dublin, Ireland European Data Hosting) | European Union (Frankfurt, Germany & Dublin, Ireland data hosting location) | European Union (AWS Frankfurt, Germany data center) |
| Origin | IE | — | — |
Checked 20 Oct 2026. Prices as each vendor lists them.
Is Intercom worth it?
Strengths & best fit
Best for: fast-growing SaaS startups, product-led tech companies, and enterprise customer service teams seeking conversational AI support with the Fin AI Agent.
Free trial: 14-day free trial with full access to Help Desk and Fin AI.
Good to know
Intercom was founded in Dublin, Ireland (EU) and maintains dual headquarters in Dublin and San Francisco. Its revolutionary Fin AI agent resolves customer queries automatically at $0.99 per resolution using enterprise-grade LLMs without training on customer tickets.
Intercom alternatives and their deals
ZendeskCustomer support & chatFreshdeskCustomer support & chatFree plan: Free plan for up to 10 agents with email and social ticketing
CrispCustomer support & chatFree plan: Free Basic plan forever with 2 operator seats included, live website chat, shared inbox, and 30-day chat history
TidioCustomer support & chatFree plan: Free forever plan with 50 live chat conversations, basic ticketing, live visitor list, and mobile apps
Watch a Intercom walkthrough
Questions
Does Intercom have a free trial?▼
Yes. 14-day free trial with full access to Help Desk and Fin AI.
How much does Intercom cost?▼
Advanced costs US$99 a month; US$85 a month billed yearly instead of US$99. Prices are listed in US dollars.
Is there a Intercom discount code?▼
The confirmed saving today is yearly billing: US$168 (Advanced).
Where does Intercom store European customer support data?▼
Intercom offers a dedicated European data hosting region in Dublin, Ireland, allowing EU enterprises to retain customer conversations, attributes, and events strictly within the EU.
What does Intercom say about data protection for EU customers?▼
Native EU GDPR compliance, dedicated EU hosting, SOC 2 Type II, ISO 27001, zero training on tickets for Fin AI (intercom.com, Checked 2026-10-20).
Where does Intercom store customer data?▼
According to intercom.com: European Union (AWS Dublin, Ireland European Data Hosting). Checked 2026-10-20.
Price history: 20 Oct 2026 — Essential US$39, Advanced US$99, Expert US$139
Start free, upgrade when you need it
Free trial: 14-day free trial with full access to Help Desk and Fin AI. Paid plans from US$39 a month.
- No code needed
- Applied when you choose yearly billing
- Official vendor checkout