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Tidio pricing in Europe (October 2026): plans, free plan & deals

Paid plans from €39 a month. Free plan: Free forever plan with 50 live chat conversations, basic ticketing, live visitor list, and mobile apps. Paying yearly saves €120 (Starter).

BEST CURRENT OFFER Official offer

Pay yearly and save €120 (Starter)

€29 a month billed yearly instead of €39 a month.

See Tidio plans
  • No code needed
  • Applied when you choose yearly billing
  • Official vendor checkout
Checked 19 Oct 2026·tidio.com·we may earn a commission
Tidio live chat widget on website with pre-chat lead capture and agent response
Free planFree forever plan with 50 live chat conversations, basic ticketing, live visitor list, and mobile apps
Paid plans from€39 a month
Data stored inData storage hosted on secure Google Cloud Platform and AWS facilities within the European Union (Frankfurt, Germany)
Data protectionStrict GDPR compliance under Polish Personal Data Protection Office (UODO) jurisdiction with standard Data Processing Agreement (DPA)
CompanyPolish-founded European customer messaging and live chat innovator (Tidio Poland Sp. z o.o.), engineered in Szczecin and Warsaw

Tidio plans and prices

PlanMonthly (EUR)Yearly billing, per month (EUR)Includes
FreeFreeFreeFree forever: 50 handled live chat conversations per month, basic ticketing system, live visitor monitoring, desktop and mobile apps
StarterYearly billing saves €120€39€293 operator seats, 100 handled conversations, live typing preview, custom automated chat triggers, email support, third-party app integrations
Growth€79€59Up to 5 operator seats, 2,000 handled conversations, advanced analytics and team performance metrics, removal of Tidio branding, priority support

Prices as listed on Tidio’s pricing page; VAT may be added at checkout. tidio.com · Checked 19 Oct 2026

What will you pay for Tidio?

50 conversations / mo, 3 operators (Free)3,000+ conversations / mo, custom AI flows (Plus)
Billing
Free€0 / monthly
Free forever: 50 handled live chat conversations per month, basic ticketing system, live visitor monitoring, desktop and mobile apps
StarterCheapest€39 / monthly
3 operator seats, 100 handled conversations, live typing preview, custom automated chat triggers, email support, third-party app integrations
Growth€79 / monthly
Up to 5 operator seats, 2,000 handled conversations, advanced analytics and team performance metrics, removal of Tidio branding, priority support
See Tidio plans →

A look at Tidio

What you work with in Tidio.

Lyro AI conversational assistantLyro AI automatically answers customer questions using your store’s knowledge base.
Visual chatbot builderReady-to-use templates for cart abandonment, welcome discounts, and automated support.
Live visitor trackingMonitor live store visitors, see viewed products in real time, and trigger proactive chat messages.

Tidio · Crisp · Algomo side by side

Figures from each vendor’s own pricing and privacy pages.

TidioCrispAlgomo
Free planFree forever plan with 50 live chat conversations, basic ticketing, live visitor list, and mobile appsFree Basic plan forever with 2 operator seats included, live website chat, shared inbox, and 30-day chat history100 credits a month (about twenty useful conversations), one person and one site
Paid plans from€39 a month€25 a monthUS$50 a month
Data stored inData storage hosted on secure Google Cloud Platform and AWS facilities within the European Union (Frankfurt, Germany)Customer and conversation data hosted 100% within the European Union (France and Germany) with OVHcloud and Scaleway—
OriginPLFranceUnited Kingdom

Checked 19 Oct 2026. Prices as each vendor lists them.

Is Tidio worth it?

Strengths & best fit

Best for: E-commerce stores, European retail merchants, and online service providers looking for an affordable combination of live chat, ticket management, and autonomous conversational AI (Lyro) that resolves customer inquiries 24/7.

Free plan covers: Free forever plan with 50 live chat conversations, basic ticketing, live visitor list, and mobile apps.

Good to know

Tidio was founded in Poland and operates with European engineering offices in Szczecin and Warsaw alongside UK and US corporate entities. Its flagship Lyro AI engine connects directly to your FAQ pages and Shopify/WooCommerce product catalog to resolve up to 70% of routine customer questions in seconds under full GDPR data privacy controls.

Tidio alternatives and their deals

CrispCustomer support & chat

Free plan: Free Basic plan forever with 2 operator seats included, live website chat, shared inbox, and 30-day chat history

AlgomoCustomer support & chat

Free plan: 100 credits a month (about twenty useful conversations), one person and one site

Watch a Tidio walkthrough

Tidio Demo: Complete Walkthrough of All Features (2026)YouTube · Tidio
Full Tidio Tutorial: Step-by-Step Guide for 2026YouTube · Joren Wouters
Tidio Tutorial: How to Set Up an AI Chatbot for Your Website (Step-by-Step)YouTube · AI Academy

Questions

Does Tidio have a free plan?▼

Yes. Free plan: Free forever plan with 50 live chat conversations, basic ticketing, live visitor list, and mobile apps.

How much does Tidio cost?▼

Starter costs €39 a month; €29 a month billed yearly instead of €39. Prices as the vendor lists them.

Is there a Tidio discount code?▼

The confirmed saving today is yearly billing: €120 (Starter).

How does Tidio Lyro AI work with European languages?▼

Lyro AI supports conversational understanding across English, French, German, Spanish, Italian, and Portuguese, answering queries in the exact language the customer types without requiring manual rule-based programming.

What does Tidio say about data protection for EU customers?▼

Strict GDPR compliance under Polish Personal Data Protection Office (UODO) jurisdiction with standard Data Processing Agreement (DPA) (tidio.com, Checked 2026-10-19).

Where does Tidio store customer data?▼

According to tidio.com: Data storage hosted on secure Google Cloud Platform and AWS facilities within the European Union (Frankfurt, Germany). Checked 2026-10-19.

Price history: 19 Oct 2026 — Starter €39, Growth €79

Start free, upgrade when you need it

Free plan: Free forever plan with 50 live chat conversations, basic ticketing, live visitor list, and mobile apps. Paid plans from €39 a month.

  • No code needed
  • Applied when you choose yearly billing
  • Official vendor checkout
See Tidio plans →