Free plan: Free Basic plan forever with 2 operator seats included, live website chat, shared inbox, and 30-day chat history
Tidio pricing in Europe (October 2026): plans, free plan & deals
Paid plans from €39 a month. Free plan: Free forever plan with 50 live chat conversations, basic ticketing, live visitor list, and mobile apps. Paying yearly saves €120 (Starter).
Pay yearly and save €120 (Starter)
€29 a month billed yearly instead of €39 a month.
See Tidio plans- No code needed
- Applied when you choose yearly billing
- Official vendor checkout

Tidio plans and prices
| Plan | Monthly (EUR) | Yearly billing, per month (EUR) | Includes |
|---|---|---|---|
| Free | Free | Free | Free forever: 50 handled live chat conversations per month, basic ticketing system, live visitor monitoring, desktop and mobile apps |
| StarterYearly billing saves €120 | €39 | €29 | 3 operator seats, 100 handled conversations, live typing preview, custom automated chat triggers, email support, third-party app integrations |
| Growth | €79 | €59 | Up to 5 operator seats, 2,000 handled conversations, advanced analytics and team performance metrics, removal of Tidio branding, priority support |
Prices as listed on Tidio’s pricing page; VAT may be added at checkout. tidio.com · Checked 19 Oct 2026
What will you pay for Tidio?
A look at Tidio
What you work with in Tidio.
Tidio · Crisp · Algomo side by side
Figures from each vendor’s own pricing and privacy pages.
| Free plan | Free forever plan with 50 live chat conversations, basic ticketing, live visitor list, and mobile apps | Free Basic plan forever with 2 operator seats included, live website chat, shared inbox, and 30-day chat history | 100 credits a month (about twenty useful conversations), one person and one site |
|---|---|---|---|
| Paid plans from | €39 a month | €25 a month | US$50 a month |
| Data stored in | Data storage hosted on secure Google Cloud Platform and AWS facilities within the European Union (Frankfurt, Germany) | Customer and conversation data hosted 100% within the European Union (France and Germany) with OVHcloud and Scaleway | — |
| Origin | PL | France | United Kingdom |
Checked 19 Oct 2026. Prices as each vendor lists them.
Is Tidio worth it?
Strengths & best fit
Best for: E-commerce stores, European retail merchants, and online service providers looking for an affordable combination of live chat, ticket management, and autonomous conversational AI (Lyro) that resolves customer inquiries 24/7.
Free plan covers: Free forever plan with 50 live chat conversations, basic ticketing, live visitor list, and mobile apps.
Good to know
Tidio was founded in Poland and operates with European engineering offices in Szczecin and Warsaw alongside UK and US corporate entities. Its flagship Lyro AI engine connects directly to your FAQ pages and Shopify/WooCommerce product catalog to resolve up to 70% of routine customer questions in seconds under full GDPR data privacy controls.
Tidio alternatives and their deals
Free plan: 100 credits a month (about twenty useful conversations), one person and one site
Watch a Tidio walkthrough
Questions
Does Tidio have a free plan?▼
Yes. Free plan: Free forever plan with 50 live chat conversations, basic ticketing, live visitor list, and mobile apps.
How much does Tidio cost?▼
Starter costs €39 a month; €29 a month billed yearly instead of €39. Prices as the vendor lists them.
Is there a Tidio discount code?▼
The confirmed saving today is yearly billing: €120 (Starter).
How does Tidio Lyro AI work with European languages?▼
Lyro AI supports conversational understanding across English, French, German, Spanish, Italian, and Portuguese, answering queries in the exact language the customer types without requiring manual rule-based programming.
What does Tidio say about data protection for EU customers?▼
Strict GDPR compliance under Polish Personal Data Protection Office (UODO) jurisdiction with standard Data Processing Agreement (DPA) (tidio.com, Checked 2026-10-19).
Where does Tidio store customer data?▼
According to tidio.com: Data storage hosted on secure Google Cloud Platform and AWS facilities within the European Union (Frankfurt, Germany). Checked 2026-10-19.
Price history: 19 Oct 2026 — Starter €39, Growth €79
Start free, upgrade when you need it
Free plan: Free forever plan with 50 live chat conversations, basic ticketing, live visitor list, and mobile apps. Paid plans from €39 a month.
- No code needed
- Applied when you choose yearly billing
- Official vendor checkout