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Crisp pricing in Europe (October 2026): plans, free plan & deals

Paid plans from €25 a month. Free plan: Free Basic plan forever with 2 operator seats included, live website chat, shared inbox, and 30-day chat history.

PRICING AT A GLANCE Official price

Plans from €25 a month

Free plan: Free Basic plan forever with 2 operator seats included, live website chat, shared inbox, and 30-day chat history.

See Crisp plans
  • No code needed
  • Official vendor checkout
Checked 19 Oct 2026·crisp.chat·we may earn a commission
Crisp omnichannel customer support inbox centralizing chat, email, and WhatsApp messages
Free planFree Basic plan forever with 2 operator seats included, live website chat, shared inbox, and 30-day chat history
Paid plans from€25 a month
Data stored inCustomer and conversation data hosted 100% within the European Union (France and Germany) with OVHcloud and Scaleway
Data protectionFully compliant with Article 28 GDPR under French CNIL jurisdiction with zero US CLOUD Act data transfer exposure
CompanyFrench customer messaging software company (Crisp IM SARL), based in Nantes, France

Crisp plans and prices

PlanMonthly (EUR)Yearly billing, per month (EUR)Includes
BasicFreeFreeFree forever. 2 operator seats included. Live chat widget, mobile & desktop apps, shared inbox, basic contact list, 30-day chat history
Pro€25—Flat rate per workspace (not per seat). 4 seats included. Unlimited chat history, internal team notes, trigger messages, canned responses, audio messages, Telegram and WhatsApp integration
Unlimited€95—Flat rate per workspace. 20 seats included. Automated AI chatbot, omnichannel shared inbox (WhatsApp, Instagram, Email, Messenger), knowledge base help center, status page, CRM integrations

Prices as listed on Crisp’s pricing page; VAT may be added at checkout. crisp.chat · Checked 19 Oct 2026

What will you pay for Crisp?

Up to 2 seats, basic website chat (Basic)High-volume custom enterprise
Billing
Basic€0 / monthly
Free forever. 2 operator seats included. Live chat widget, mobile & desktop apps, shared inbox, basic contact list, 30-day chat history
ProCheapest€25 / monthly
Flat rate per workspace (not per seat). 4 seats included. Unlimited chat history, internal team notes, trigger messages, canned responses, audio messages, Telegram and WhatsApp integration
Unlimited€95 / monthly
Flat rate per workspace. 20 seats included. Automated AI chatbot, omnichannel shared inbox (WhatsApp, Instagram, Email, Messenger), knowledge base help center, status page, CRM integrations
See Crisp plans →

A look at Crisp

What you work with in Crisp.

Live visitor CRMView active visitor browsing activity, geolocation, user profile history, and active page views.
Crisp bot automationBuild custom chatbot flows for lead qualification, routing, and automated FAQ responses.
Multilingual knowledge baseCreate integrated self-service help articles in European languages with search and chat widgets.

Crisp · Algomo · TrueReview side by side

Figures from each vendor’s own pricing and privacy pages.

CrispAlgomoTrueReview
Free planFree Basic plan forever with 2 operator seats included, live website chat, shared inbox, and 30-day chat history100 credits a month (about twenty useful conversations), one person and one site—
Paid plans from€25 a monthUS$50 a monthUS$49 a month
Data stored inCustomer and conversation data hosted 100% within the European Union (France and Germany) with OVHcloud and Scaleway——
OriginFranceUnited Kingdom—

Checked 19 Oct 2026. Prices as each vendor lists them.

Is Crisp worth it?

Strengths & best fit

Best for: European startups, SaaS teams, and SMBs seeking an all-in-one live chat, omnichannel shared inbox, knowledge base, and AI chatbot platform that is 100% GDPR-compliant and hosted in the EU.

Free plan covers: Free Basic plan forever with 2 operator seats included, live website chat, shared inbox, and 30-day chat history.

Good to know

Unlike most US customer support platforms that charge steep per-agent fees, Crisp uses a transparent flat-rate pricing model per workspace with up to 4 seats included in Pro and 20 seats in Unlimited. Customer data is hosted strictly in the European Union (France/Germany) under French corporate jurisdiction (Nantes, France), ensuring full Article 28 GDPR compliance without US CLOUD Act exposure.

Crisp alternatives and their deals

AlgomoCustomer support & chat

Free plan: 100 credits a month (about twenty useful conversations), one person and one site

Watch a Crisp walkthrough

Crisp Setup Tutorial: From Installation to AI Automation (Full Admin Guide)YouTube · Crisp
Crisp Tutorial For Beginners | How To Use CrispYouTube · Speak About Digital

Questions

Does Crisp have a free plan?▼

Yes. Free plan: Free Basic plan forever with 2 operator seats included, live website chat, shared inbox, and 30-day chat history.

How much does Crisp cost?▼

Pro costs €25 a month. Prices as the vendor lists them.

Is there a Crisp discount code?▼

No discount is confirmed today. New offers appear at the top of this page when we confirm them.

Can Crisp connect customer messages from WhatsApp, Instagram, and email into one inbox?▼

Yes. On the Pro and Unlimited plans, Crisp integrates live website chat, email, WhatsApp Business, Instagram DM, Messenger, and Telegram into a single shared team inbox.

What does Crisp say about data protection for EU customers?▼

Fully compliant with Article 28 GDPR under French CNIL jurisdiction with zero US CLOUD Act data transfer exposure (crisp.chat, Checked 2026-10-19).

Where does Crisp store customer data?▼

According to crisp.chat: Customer and conversation data hosted 100% within the European Union (France and Germany) with OVHcloud and Scaleway. Checked 2026-10-19.

Price history: 19 Oct 2026 — Pro €25, Unlimited €95

Start free, upgrade when you need it

Free plan: Free Basic plan forever with 2 operator seats included, live website chat, shared inbox, and 30-day chat history. Paid plans from €25 a month.

  • No code needed
  • Official vendor checkout
See Crisp plans →